Privacy policy

Last Updated: July 2026

RUWAZ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

Definitions

  • Country: Canada
  • Website: https://www.ruwaz.com
  • Customer: Any individual who visits our website or purchases our products.
  • Device: Any device used to access our website, including a mobile phone, tablet, or computer.
  • Personal Information: Any information that can identify you directly or indirectly.

Information We Collect

We may collect the following information when you use our website:

  • First and last name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device and browser information
  • IP address and website usage data

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate with you regarding your purchases
  • Improve our website, products, and services
  • Prevent fraud and enhance website security
  • Comply with legal obligations
  • Send promotional emails and special offers (only if you have chosen to receive them)

Sharing Your Information

We may share your information only when necessary with trusted third parties, including:

  • Secure payment providers
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics and marketing service providers

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take appropriate technical and organizational measures to protect your personal information, including secure SSL encryption and trusted payment processing.

While we work hard to safeguard your data, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You may manage or disable cookies through your browser settings at any time.

Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request the deletion of your personal information
  • Withdraw your consent to receive marketing communications
  • Request information about how your data is processed

To exercise any of these rights, please contact us at:

Email: contact@ruwaz.com

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

Our website may use trusted third-party providers for services such as payment processing, shipping, website analytics, and email communications.

These providers operate under their own privacy policies and are responsible for handling the information required to perform their services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be published on this page with the revised "Last Updated" date.

Contact

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.